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Privacy Policy

Effective Date: 2025-12-16 Last Updated: 2025-12-16 This Privacy Policy explains how [Company/Legal Entity Name] (“we”, “us”, “our”) collects and processes personal information via our website, online forms, Facebook/Meta Lead Ads (Instant Forms), and related communications.

  1. Information We Collect

We may collect the following types of information (depending on what you submit or authorize):

Lead Form Information (from our website forms and/or Facebook/Meta lead forms)

Name

Phone/WhatsApp (if provided)

Email address

Company / Job title (if provided)

Country/Region, City (if provided)

Message, product requirements, quantity/specifications, and related details

Communication & Interaction Data

Content and timestamps of communications (email, WhatsApp, phone, etc.)

Internal notes used to follow up on your inquiry (e.g., requested quote, lead time, application)

Device & Log Data (typically collected automatically)

Access time, pages visited, IP address, browser type, device information, approximate location (country/city level)

Logs for security, troubleshooting, and analytics

We do not intentionally request sensitive personal data (e.g., government IDs, financial account details). If you voluntarily submit such data, we will only use it as necessary and apply stricter safeguards.

  1. How We Use Your Information

We use your information to:

Respond to inquiries and provide quotations

Manage leads in our CRM (classification, assignment, follow-up)

Perform or prepare to perform a contract (sampling, ordering, production, delivery, after-sales)

Security and compliance (fraud prevention, abuse detection, legal/regulatory obligations)

Improve our services and operations (website optimization, customer support quality)

  1. Legal Bases for Processing (Where Applicable)

Depending on applicable laws, our legal bases may include:

Your consent (e.g., submitting a form, granting authorization)

Contractual necessity

Our legitimate interests (lead management, customer service, website security and improvement)

Legal obligations

  1. Sharing and Disclosure

We do not sell your personal information. We may share it only:

With service providers that help us operate lead capture, automation, CRM, hosting, and communications—under contractual confidentiality and limited-purpose processing.

With Meta/Facebook as part of the lead form submission and data transmission workflow.

When required by law, regulation, or valid governmental requests.

  1. Storage, Location, and Cross-Border Transfers

Your data may be stored on our systems or with hosting/service providers, which may be located outside your country/region. We take reasonable measures to protect cross-border transfers in accordance with applicable laws (e.g., access control, encryption in transit, least privilege).

  1. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, or as required by law. Typically:

Lead data is kept for follow-up and business communication; inactive leads may be deleted or anonymized after a reasonable period.

Customer/transaction data may be retained longer for contractual, after-sales, and compliance purposes.

  1. Security Measures

We implement reasonable technical and organizational measures, such as:

HTTPS/encrypted transmission (where applicable)

Access controls and permission management

Backups and monitoring

Confidentiality obligations for staff and partners

No system is 100% secure. If a data incident occurs, we will respond and notify as required by applicable laws.

  1. Your Rights

Subject to applicable laws, you may have the right to:

Access, correct, or update your personal information

Request deletion or restriction of processing

Withdraw consent (without affecting prior lawful processing)

Object to certain processing activities

Request a copy of your data (data portability, where applicable)

  1. Cookies and Similar Technologies (If Applicable)

We may use cookies for:

Core site functionality

Security and anti-abuse

Analytics and performance optimization You can control cookies via browser settings; disabling them may affect site functionality.

  1. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

  1. Facebook/Meta Data Deletion Instructions (Recommended)

If you submitted your information via Facebook/Meta Lead Ads and want us to delete your related data, please email:

Email: [Privacy Contact Email]

Subject: “Data Deletion Request”

Include: your name, contact details (email/phone), approximate submission time, and the scope of deletion requested. We will verify your identity and process your request within a reasonable timeframe, subject to legal retention requirements.

  1. Contact Us

For questions or requests regarding this Policy:

Company: [Shandong Baoheng Plastic Co., Ltd.]

Email: [[email protected]]

Address: [Xianghe Industrial Park, Linyi City, Shandong, China]

  1. Changes to This Policy

We may update this Policy from time to time and revise the “Last Updated” date. Material changes will be communicated in an appropriate manner.